The Changing Environment for ATMs

The Emerging Market and Europe ATM and Cash Summit in Dublin focused on the future role of ATMs in a changing world. In addition to the keynote speech by the Dutch National Bank, supported by a Geldmaat presentation, Bancomat from Sweden, LINK from the UK and the European Central Bank (ECB) also covered the changing role of cash.

We cover LINK and the ECB here, as well as the presentations from Diebold Nixdorf, Brinks and Paycorp’s.

Cash in the UK (LINK)

The situation in the UK seems have to have reached a new balance post-pandemic, with cash usage about on trend with where it would have been had the pandemic not occurred.

While fewer cash withdrawals are being made from ATMs, the average sum with drawn is up 6%, a sizeable increase. Balance enquiries made at ATMs remains significant, carried out as part of 30% of withdrawal transactions. The decline in the absolute number of ATMs is only marginally down, with the decline largely in the pay-to-use ATMs. Self-fill ATMs are, though, under pressure.